{"id":1216708,"date":"2025-06-10T12:43:45","date_gmt":"2025-06-10T10:43:45","guid":{"rendered":"https:\/\/puravida-estate.com\/listing-new-properties-no-calls-from-cell-phone-allowed\/"},"modified":"2025-09-25T10:39:31","modified_gmt":"2025-09-25T08:39:31","slug":"listing-new-properties-no-calls-from-cell-phone-allowed","status":"publish","type":"post","link":"https:\/\/puravida-estate.com\/en\/listing-new-properties-no-calls-from-cell-phone-allowed\/","title":{"rendered":"Listing new properties: No calls from cell phone allowed"},"content":{"rendered":"
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Quietly and secretly, the Spanish government published a decree on February 12, 2025, which has been in force since June 7, 2025<\/strong>. This decree aims to curb the exponentially increasing fraud and identity theft through phone calls and text messages (SMS\/MMS\/RCS). While these measures against annoying and harassing spam calls are understandable, they also bring significant changes for us as entrepreneurs and real estate agents<\/strong>.<\/p>\n

Particularly relevant is the ban on first contact by cell phone<\/strong> for certain purposes. Chapter IV, Article 9, of the decree explicitly stipulates this and threatens heavy fines in the event of non-compliance:<\/p>\n

“Article 9 Prohibition of the use of mobile telephone numbers for customer service calls or unsolicited commercial calls.<\/strong><\/p>\n

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  1. The use of number ranges assigned to the mobile service for the provision of customer services and for unsolicited advertising calls is prohibited.<\/li>\n
  2. Failure to comply with the prohibition established in paragraph 1 will be penalized in accordance with article 107.19 of the General Telecommunications Law 11\/2022, of June 28.”<\/li>\n<\/ol>\n

    The new regulation is being discussed intensively in various media and online portals. Based on this information, we can draw up a clear list of permitted and non-permitted communication channels for real estate agents:<\/p>\n

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    Which is still permitted:<\/h3>\n